Lake Shore's 3-year warrantyOur three-year warranty guarantees that Lake Shore products will be free from defects in materials and workmanship for three years from shipment of the product. The warranty applies to products ordered on or after January 1, 2012 and some exclusions apply— see full warranty details.


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Contact our Service Department

Lake Shore Cryotronics products: Tel: (614) 891-2243 (press 2 for Service)

Janis products: Tel: (781) 491-0888 (press 2 for Service)



Jeff Maynard
​​Jeff Maynard
Service Manager
Ogi Karabatkovic
​Ogi Karabatković
Technical Support Engineer
Cosmin Radu
Cosmin Radu
Technical Support Scientist
Sam Gonzales
Sam Gonzales
Technical Support Engineer (Janis)